ELC Efficient Language Coaching ®


Privacy Policy

It is Efficient Language Coaching Ltd’s policy to respect and protect the privacy of our customers and the users of www.efficientlanguagecoaching.com (hereinafter, the "Site"). Through this Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Privacy Statement. By accessing this Site, you agree to be bound by the Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use this Site. Each time you use the Site, the current version of the Privacy Statement will apply. Accordingly, when you use the Site, you should check the date of this Statement (which appears at the top) and review any changes since the last version.


Efficient Language Coaching Ltd collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:

  1. Places an Order
  2. Registers on the www.efficientlanguagecoaching.com Site
  3. Applies for a download
  4. Requests information
  5. Submits an E-mail

In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by Efficient Language Coaching Ltd contact the user.


We monitor traffic patterns on the Site for aggregate use to analyze trends and administer the Site in order to improve its layout and design and to permit Site personalization and streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such personalization and improvement of Site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information. Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information. We use Paypal payment services to bill purchasers of downloads, seminars and courses from the Site. Depending upon the goods and services being ordered, we may also use outside consultants/tutors to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such payment processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information).

Additionally, we partner with trusted third parties to provide Site users with offers or services which may be of value to our users. In such instances, we may share, sell or rent a user's name, phone number, postal address and ordering information to such third parties to enable them to notify appropriate users of such offers or services. We will never provide credit card information and you will always be provided with the opportunity to unsubscribe from any such list.

Except as described in this Privacy Statement, we will not sell or rent your e-mail address. Efficient Language Coaching Ltd may share e-mail addresses with reputable third parties in order to help Efficient Language Coaching Ltd provide better service to consumers. These third parties agree not use your information for their own marketing purposes.

We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.

Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here at www.efficientlanguagecoaching.com . When you click on links that take you to such external links, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this Privacy Statement applies solely to information collected by Efficient Language Coaching Ltd on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.


By using our Site, the user agrees to the terms and conditions set forth in this Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by Efficient Language Coaching Ltd as disclosed in this Privacy Statement.


Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that information is protected both online and off-line. Unfortunately, no data transmission over the Internet, or method of electronic storage, can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT SHALL Efficient Language Coaching Ltd BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE, EVEN IF Efficient Language Coaching Ltd OR AN AUTHORIZED REPRESENTATIVE OF Efficient Language Coaching Ltd HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If you have any questions about the security at our Site, you can send an e-mail to info[at]efficientlanguagecoaching.com


Cookie Policy

Cookies are small text files that are stored on the user’s computer or mobile device. They are widely used to operate websites, or to make them work better and more efficiently. Cookies perform this function because websites can read and write these files, allowing to recognize the user and to remember important information that will facilitate navigating a website.

We use cookies to allow you to use some essential functions of our website, such as the ability to store the products selected in the “cart”, permitting you to continue with your purchase and/or navigate to other sections of the site, as well as provide access to protected areas of the same.

If you do not accept cookies, you will only be able to navigate the site without the ability to make purchases.

Efficient Language Coaching uses cookies to collect information about how you use our site in order to improve its quality and services. This information is used for the following purposes:

  • provide statistical data on how to use our website;
  • verify the effectiveness of our advertising by checking where you click and which website you have visited;
  • Contribute to the improvement of our website by reporting the errors found while browsing.

For analyses and statistics purposes, Efficient Language Coaching uses Google Analytics.

Google Analytics

For the purposes of compliance with the contractual obligations towards Google and the exclusion of any liability by Google in relation to the contents therein, please note that “Google Analytics is a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files that are, stored on the user’s computer to allow the website to analyses, anonymously, how users use the site. The information generated by the cookie about the use of the website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating the use of the site by visitors, compiling reports on the website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent the use of all site’s features. By using this site, without changing any settings to reject cookies, the user agrees to the processing of one’s data by Google in the manner and for the purposes set forth above”.

Google has developed a browser add-on for the purpose of deactivating Google Analytics.

Third-party Cookies

Some cookies that are stored when you visit our websites may be stored and viewed by other companies.

For example:

  • When a social network “like” button or similar is displayed in one of our websites, social networks can store and access their own cookies to ensure the functionality of the button and for other purposes.
  • When the website you’re visiting includes content displayed by a third-party website such as YouTube or Facebook. As a result, you will receive cookies from these Third-party services.
  • Efficient Language Coaching Ltd. does not control the storage or access to these cookies. For information on how these services use cookies, you should consult the privacy policy as well as the cookie policy of the third parties.

How to manage cookies

If you do not want information to be collected through the use of cookies, most browsers allow you to disable their use through a simple procedure. For more information about cookies, please visit http://www.allaboutcookies.org/.

Efficient Language Coaching uses a toolbar, visible on all the web pages, which allows the user to consent to or refuse the use of cookies. If the user chooses not to accept cookies, some or all of the functionality, features and promotions available through this site may not be available to the user.


From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.


Efficient Language Coaching Ltd occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings which we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the Site with data from third parties for purposes of marketing products or services to our customers and users. We may communicate with the users of the Site via e-mail, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account. The users of the Site are always given the opportunity to 'opt-out' of having their online information used for purposes not directly related to the Site at the point at which we ask for the information or when they receive an online requested promotional communication. How can I have my personal Data corrected, blocked or deleted? You have the right to be informed of which of your data and information is stored additionally you have the right to have your data corrected, blocked or deleted. In a case like that, please contact our director at In addition to the internal data protection controls by the operational data protection officer, the German Federal Data Protection Act provides control authorities that will help you to enforce your rights. In addition to the internal data protection controls by the operational data protection officer, the German Federal Data Protection Act provides control authorities that will help you to enforce your rights.

The regulatory agency of North Rhine-Westphalia

The regulatory agency of North Rhine-Westphalia has as its data protection commissioner

Bettina Sokol
Reichsstr. 43,
40217 Duesseldorf, Germany
Phone: +49-(0)211 38424-0
Fax: +49-(0)211 38424-10
E-Mail: datenschutz [at] mail.lfd.nrw.de